# Sales software for small business: 10 of the best options on the market today

May 3, 2025 10 min

### Author:

[Anthony Esposito](/content/blog/author/anthony-esposito/index.html), Senior Account Manager at PandaDoc

### Reviewed by:

[Ashley Kemper](/content/blog/author/ashley-kemper/index.html), VP of Revenue Marketing

## Sales software for small business: 10 of the best options on the market today

- [1. PandaDoc](/content/blog/sales-software-for-small-business/#1/index.html)
- [2. Copper](/content/blog/sales-software-for-small-business/#2/index.html)
- [3. Nimble](/content/blog/sales-software-for-small-business/#3/index.html)
- [4. Nutshell](/content/blog/sales-software-for-small-business/#4/index.html)
- [5. Freshsales](/content/blog/sales-software-for-small-business/#5/index.html)
- [6. SalesForce](/content/blog/sales-software-for-small-business/#6/index.html)
- [7. Zoho](/content/blog/sales-software-for-small-business/#7/index.html)
- [8. Pipedrive](/content/blog/sales-software-for-small-business/#8/index.html)
- [9. Hubspot Sales](/content/blog/sales-software-for-small-business/#9/index.html)
- [10. Zendesk](/content/blog/sales-software-for-small-business/#10/index.html)

In the modern marketplace, using the best sales software for small businesses can make a world of difference.

In this article, we explore the top solutions designed to help SMEs streamline their processes, boost productivity, and drive revenue growth.

### Key takeaways:

- Sales software options offer a diverse range of features, from lead management and CRM to analytics and automation.
- Small businesses will find many affordable options with flexible pricing plans to boot. This makes it easier to invest in the right software without breaking the bank.
- Each of these solutions will integrate seamlessly with other essential tools to create a unified ecosystem for your business operations.

Here’s a quick glance at 10 different software options for small businesses and how they stack up:

|     |     |     |
| --- | --- | --- |
| **Software**       | **Starting price (per user/month)** | **Main features** |
| **PandaDoc**       | $19                               | Document creation, e-signatures, CRM integration, templates, workflow automation |
| **Copper**         | $9                                | Contact management, G Suite integration, email tracking, customizable fields and workflows |
| **Nimble**         | $25                               | Unified contact management, social media integration, contact insights, task and calendar management |
| **Nutshell**       | $13                               | Lead and contact management, email tracking, customization, reporting and analytics |
| **Freshsales**     | $9                                | Lead and contact management, email tracking, customization, reporting, and analytics |
| **Salesforce**     | $25                               | 360-degree customer view, sales automation, customization, AppExchange integration, scalability |
| **Zoho CRM**       | $14                               | Contact and lead management, sales automation, email marketing, customization |
| **Pipedrive**      | $14                               | Visual sales pipeline, contact and lead management, email automation, customization, integrations |
| **HubSpot Sales**  | $15 (for individuals and small teams) $90 for businesses | CRM and contact management, email tracking and automation, sales automation, reporting and analytics |
| **Zendesk Sell**   | $19                               | CRM and contact management, email tracking and automation, sales automation, reporting, and analytics |

## The benefits of using software for sales

Sales software offers many advantages for small businesses. Let's look at a few of them.

### Improved customer service

CRM software does more than organize data—it builds better relationships with the help of [customer service tools](/content/blog/best-productivity-tools-for-customer-support-teams/index.html).

### In-depth analytics

Good data isn't enough; you also need insights. Built-in analytic features in CRM software can put data in context, transforming raw numbers into meaningful information.

### Automated sales reports

Sales software should help you [generate detailed sales reports](/content/blog/how-to-write-amazing-monthly-reports-for-clients-using-pandadoc/index.html).

### Better sales forecasts

[Predicting the future](/content/blog/sales-forecasting-methods-small-businesses-can-actually-use/index.html) is almost a superpower.

## What to look for in sales software for small business

Choosing this is a big decision. So, let's break it down into two essential factors to consider.

### Total cost of ownership (TCO)

#### Upfront costs

Start by examining the initial costs associated with the software.

#### Subscription or licensing model

Determine whether the software offers a subscription-based model or one-time licensing.

#### Scalability and future expenses

Consider how the software’s pricing scales as your business grows.

#### Hidden costs

Be vigilant about potential hidden costs, such as maintenance fees and fees for additional support.

### Usability and credibility

#### User-friendly interface

Look for sales tracking software with an intuitive and user-friendly interface.

#### Customization

Evaluate the level of customization the software offers.

#### Integration capabilities

Check if the software will easily integrate with other essential business tools.

#### Vendor reputation

Research the software provider’s reputation and track record in the industry.

## The 10 best sales management software for small business

### 1. PandaDoc

PandaDoc simplifies document management and sales proposals.

### 2. Copper

Copper is a user-friendly CRM that simplifies contact and lead management.

### 3. Nimble

Nimble offers unified [contact management](/content/lp/contract-management-software/index.html).

### 4. Nutshell

Nutshell helps small businesses manage sales processes, leads, and customer relationships.

### 5. Freshsales

Freshsales, developed by Freshworks, streamlines sales processes and lead management.

### 6. Salesforce

Salesforce offers a flexible suite of tools for comprehensive CRM functions.

### 7. Zoho

Zoho CRM offers a wide range of tools to enhance sales processes and customer relationships.

### 8. Pipedrive

Pipedrive offers features for contact and lead management, [sales pipeline](/content/blog/use-sales-pipeline-boost-revenue/index.html) tracking.

### 9. HubSpot Sales

HubSpot Sales integrates with marketing and customer service tools.

### 10. Zendesk

Zendesk Sell is a dedicated [sales automation](/content/blog/automating-sales-processes/index.html) and CRM software.

## How we get our data

When compiling content, our team looks at a huge collection of information, including business websites and customer reviews.

## How the right sales platform can work wonders for your business

The best sales software can supercharge results for your business and transform processes like [customer segmentation](/content/blog/4-ways-you-can-use-customer-segmentation-to-increase-sales/index.html).

## Frequently asked questions

### What is the best sales software for small business?

This will depend on your team’s needs.

### How much does sales software cost?

This varies quite a bit, with some software plans starting as low as $9 per user per month.

### Do small teams really need dedicated sales software?

We’d say so! Sales software can be a lifesaver.
