Secure & HIPAA-compliant Document Signing

Learn how PandaDoc can help your healthcare organization remain HIPAA-compliant while streamlining your entire document & e-signature workflow.

Join healthcare organizations that use PandaDoc

Maintaining HIPAA compliance is easy with PandaDoc

We protect the private health information of patients by enhancing the security, authenticity, and reliability of electronic records and signatures.

Document encryption

Password protect your most sensitive documents to control access and ensure privacy.

User-level permissions

Set specific permissions across multiple users at the individual or departments level.

Dedicated monitoring & alerts

PandaDoc maintains 24/7/365 on-call application and infrastructure monitoring against data breaches.

Secure architecture

Our multi-tiered web application provides maximum protection through independent data layers.

Business Associate Agreement

In order to transmit electronic Protected Health Information (ePHI) using PandaDoc and maintain HIPAA compliance, customers should sign a Business Associate Agreement (BAA) with PandaDoc. The BAA mandates a set of security controls and processes, breach protocols, and defines the responsibilities of each party to help maintain the security of ePHI.

In the past year, we’ve been able to 10x our document management efficiency because of our partnership with PandaDoc.

Katie Buell

Digital Product Manager

PandaDoc + the tools you love

Whether you need to collect payment data and ePHI from your patients or safely pass contact info to and from your CRM account to create or update records, PandaDoc has an integration to help streamline even the most complicated processes.

HIPAA-compliant eSignature solution

• Information security.
  We conduct regular risk management reviews, performance auditing, risk classification, and guidance.

• Vulnerability testing.
  We perform internal vulnerability scanning and retain external subject matter experts to conduct penetration tests.

• Access control.
  PandaDoc’s system of access controls ensures that access granted to each environment is appropriate and authorized.

Enterprise-grade security and compliance

PandaDoc is committed to protecting your sensitive information by complying with global industry-leading security standards.

SOC 2 Type II

PandaDoc is compliant with HIPAA and the Privacy Rule, as well as the Administrative Safeguards, Physical Safeguards and Technical Safeguards of the Security Rule.

GDPR compliance

PandaDoc complies with the EU’s General Data Protection Regulation (GDPR).

Physical security

PandaDoc data centers (handled by Amazon AWS) are state of the art, utilizing innovative architectural and engineering approaches.

eIDAS Compliant

PandaDoc works with Trust Service Providers to ensure that all your signatures are verified, secure, and compliant.

Accelerate the business of healthcare

HIPAA compliant eSignatures

Obtain consent and authorization from patients while ensuring that all necessary data are securely stored and tracked.

Medical consent templates

Elevate your medical practice’s efficiency with a comprehensive collection of customizable templates.

Patient intake forms

Simply convert your patient and medical intake forms to digital ones with the upload feature in PandaDoc.

Frequently asked questions

• Is PandaDoc HIPAA compliant?

Yes, PandaDoc is a HIPAA-compliant eSignature tool that offers the features and safeguards to protect electronic patient health information (PHI). This includes secure document storage, access control, and audit trails — all essential aspects of HIPAA compliance.

• How do I enable HIPAA compliance for my PandaDoc account?

Please contact the PandaDoc support team to sign a Business Associate Agreement. Once done, your medical records and patient data will be protected from unauthorized breaches or tampering. You will be able to collect signatures for medical documents in full compliance with HIPAA provisions.

• Why do I have to sign a BAA with PandaDoc for HIPAA-compliant eSigning?

Digital compliance under HIPAA starts once a medical organization enters into a Business Associate Agreement with a software provider. This guarantees that all documents the company processes and stores online are accessible only to the two parties of the eSigning process.